fine, fine, fine

The hotel's ambience is fine, featuring a unique antique collection that creates a historical vibe. My Classic Suite was stunningly spacious, with beautiful antique furniture that added to the overall charm of the stay. I loved the attention to detail in the amenities, like the well-equipped bathroom with great water pressure and quality linens.

can recommend 😊💖

1. Unique antique collection
2. Historical ambiance
3. Excellent staff service

Excellent historical ambience.

charming stay with slight wait for hot water

The charming decor of the Cristina Deluxe Suite truly added to the unique historic experience. The hotel's location made it easy for me to explore various sites and shopping options conveniently. Javier, the server, was exceptionally kind and went above and beyond by recommending a fantastic local dish that was the highlight of my trip.

However, I did notice that it took longer than expected for hot water to come through.

Had a lovely time, especially when Javier recommended the local specialty for dinner and even took photos of me enjoying it! The cozy spa center and relaxing sun terrace were perfect after a day of exploring. Just a heads up, the antique furniture can be a bit creaky, but it adds to the charm! 😊

Don't miss the historical tour to discover the tunnels used by Augustine monks. it adds a fascinating layer to your stay.

The historical charm stands out with beautifully maintained antique decor and intricate hand-painted ceilings. The hotel's history includes unique features like hidden tunnels used by Augustine monks that are a real highlight.

Unfortunately, the hot water took a while to arrive, and navigating the older style of the room was a bit challenging—curtains were difficult to operate, and air conditioning in certain rooms didn’t function properly. A miscommunication about breakfast charges was a minor annoyance, but it's understandable considering the rapid Spanish spoken by the server. Overall, there were several maintenance issues that detracted from the otherwise enjoyable stay.

Staying at Museo Palacio De San Agustin was an exceptional experience. The hotel, with its historical ambiance and unique antique collection, truly feels like a museum. The Francisco suite was a remarkable choice, providing comfort and a glimpse into the past. The staff was extremely accommodating, assisting with any queries and enhancing the overall stay. Additionally, the convenient location allowed easy access to various restaurants and attractions, making it perfect for a business traveler.

Hot water takes a bit of time to come.

A Unique Experience Awaits

Staying here was delightful! The antique decor adds a museum vibe. Don't miss the historical tour to explore the fascinating tunnels. Breakfast of fresh fruit and yogurt complemented my mornings. Remember to request a coffee machine in your room for an added perk!

No hot water during our stay but the architectural beauty is stunning and the location is perfect!

beautiful architecture, great location, no hot water

Solo traveler delight

The hotel is fine,, blend of art and history really takes you back. The staff makes you feel special. I met this guy Javier who was super cute and even took my photo while I enjoyed the amazing local dish he recommended.

It was pricey, but worth every penny.

This place suits me perfectly, providing everything I need like Wi-Fi, a spa, and in-room breakfast. The staff assisted me with printing my boarding pass during my first stay. Try asking Javier for a meal recommendation!

staying at museo palacio de san agustin was a pleasure. the bed in my superior suite was super comfortable, and the shower was fantastic. the hotel is located right in the heart of downtown, making it easy to explore. the historical architecture is beautiful, and the spa offered some nice relaxation treatments that I really enjoyed.

would recommend

I stayed in the Classic Suite for 2 nights. The room was spacious and really comfy, with beautiful antiques and charming decor. There was a coffee machine, which was a nice touch. The bathroom had great hot water pressure, too, which is always a win. The only downside was that it took a little while for the hot water to come through. Overall, a lovely stay!